ReCreation Stays is operated by FillingHomes LLC (“ReCreation Stays,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, subscribe to our communications, inquire about a property, or use links and services available through our website.
1. Information We Collect
We may collect the following types of information:
Information You Provide
You may provide personal information when you:
- Search for an available stay
- Make or inquire about a reservation
- Subscribe to our newsletter
- Contact us with a question or request
- Communicate with us before, during, or after a stay
This information may include your name, email address, telephone number, travel dates, number of guests, property preferences, reservation information, and any information you choose to include in your communications.
Reservation and Payment Information
Reservations and payments may be processed through third-party booking platforms and payment processors. These providers may collect payment card details, billing information, identification details, and other information necessary to complete and manage a reservation.
ReCreation Stays does not directly store complete payment card information submitted through third-party payment processors.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages viewed
- Links clicked
- Approximate location
- Date and time of access
- Referring website
- Website interaction and usage information
This information may be collected through cookies, pixels, analytics tools, and similar technologies.
2. How We Use Information
We may use the information we collect to:
- Display available properties and travel dates
- Process and manage reservations
- Communicate about inquiries, bookings, and stays
- Provide guest support
- Send requested newsletters, destination inspiration, property updates, and special offers
- Improve our website, properties, and guest experience
- Measure website and marketing performance
- Detect fraud, misuse, or security concerns
- Maintain business and transaction records
- Comply with legal and regulatory obligations
- Enforce our agreements, policies, and terms
3. Cookies and Tracking Technologies
Our website and service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand how visitors use the website, and measure the effectiveness of marketing activities.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.
Where required by applicable law, we will request consent before using non-essential cookies.
4. How We Share Information
We may share personal information with service providers that assist us in operating our business, including:
- Property-management and booking platforms
- Payment processors
- Website hosting and customer-management providers
- Email and marketing platforms
- Analytics and advertising providers
- Guest communication and support providers
- Professional advisers, including accountants, attorneys, and insurers
These providers may use personal information only as permitted by their agreements with us and applicable law.
We may also disclose information:
- To comply with a law, court order, subpoena, or legal process
- To protect the rights, safety, and property of our guests, business, or others
- To investigate fraud, security incidents, or violations of our policies
- In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business
We do not sell personal information for monetary compensation.
5. Third-Party Websites and Services
Our website contains links to third-party services, including booking platforms, payment providers, Google Maps, and social media websites.
When you follow a third-party link, that provider’s privacy policy and terms apply. We are not responsible for the privacy, security, content, or practices of websites and services that we do not control.
We encourage you to review the applicable privacy policy before providing personal information to a third party.
6. Email Communications
If you subscribe to our newsletter or promotional communications, we may send information about new stays, destinations, travel inspiration, and special offers.
You may unsubscribe at any time by using the unsubscribe link included in a marketing email or by contacting us at [email protected].
Even if you unsubscribe from marketing communications, we may continue sending transactional or service-related messages concerning an inquiry, reservation, stay, or account.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes described in this Privacy Policy
- Manage reservations and guest relationships
- Maintain required business and financial records
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Comply with legal obligations
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
9. Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how personal information is collected, used, or disclosed
- Opt out of certain uses or disclosures
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Exercise your rights without unlawful discrimination
These rights may be subject to exceptions and verification requirements.
To submit a privacy request, email [email protected] with the subject line “Privacy Request.” Please describe your request and provide sufficient information for us to verify your identity.
We will respond in accordance with applicable law.
10. Children’s Privacy
Our website and services are intended for adults arranging accommodations and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If we learn that a child under 13 has provided personal information without appropriate authorization, we will take reasonable steps to delete it.
A parent or guardian who believes that a child has submitted personal information may contact us at [email protected].
11. International Visitors
Our website is operated from the United States. If you access the website from another country, your information may be transferred to, stored in, and processed in the United States and other locations where our service providers operate.
Privacy and data-protection laws in those locations may differ from the laws in your country.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
When changes are made, we will revise the effective date at the top of this page. We encourage you to review this page periodically.
13. Contact Us
For questions, concerns, or requests concerning this Privacy Policy or our handling of personal information, please contact:
FillingHomes LLC Operating as ReCreation Stays Email: [email protected]
